How to get the your Clash of Clans village back step-by- step

You need to do this as soon as you can..
to recover your village. The more time
you delay, the harder the recovery
will be.
1. Open Clash of Clans, tap on the
Settings icon then tap on the Help and
Support button:

2. Tap on the top right Send icon to

write a message to the support.
Enter these information (about your
current village and your lost village)
in the message for locating your
village exactly:

Name of your two villages.
Name of your Clans.
Level of your two villages.
Level of your two village’s Town
Halls.

When did you start playing your

old account? (Which month?)
Attach a screenshot of your lost
village if you can.
3. Send!

Note : If your device dones’t show the
Send Message icon, you can easily
open the contact form by tapping on
the Search icon and scroll down to the
bottom.

After the submitting, it will depend
how much information you’ve given to
the support to get your Clash of Clans
village back. Just keep calm, doing
somethings or play other video games
in a few days without your village.
After couples of days, the Clash of
Clans support team will give you a
code , copy that code into the Settings/
Link a device to load your village!


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